Balanced Score Card - Is it overly complex, to hard to implement, or only for the big enterprise? Gene Mark says no: and that small businesses can benefit too from BSC. Enjoy this Forbes article, but recognize its just a scratch of the surface. You decide if its big impact from simple solutions or little yeilds from little steps....
Ever try to keep a scorecard at a little league baseball game? After a while, you learn to track what's most important, ignore the niggling errors and just make sure there's a snack at the end. Well-managed businesses--large and small--use a similar approach.The concept of managing by "balanced scorecard" has been around awhile. It boosts performance using a combination of metrics, goals and process improvements. The U.S. Navy, City of Newark and the Atlanta Public School System are just a few large organizations that have benefited from this approach. Small businesses can too.
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The Key To Management: A Balanced Scorecard - Forbes.com
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